Bulawayo City Council

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Cleansing Services

The section is responsible for the removal of refuse from all bossiness and domestic premises in Bulawayo. Removal of other refuse, such as garden waste and industrial waste, has been commercialised. Some illegal dumping takes place. The department has contracted out street cleaning.

The services provided by the section include:

  • Refuse collection
  • Street refuse collection and removal
  • Monitoring of contractors cleaning streets and sanitary lanes
  • Anti-littern and dog catching patrols
  • Disposal of domestic,industrial waste and dead animals and the general enforcement of the Bulawayo Public health and Refuse removal by-laws

All waste is disposed of at the sanitary landfill site in Richmond. The section ensures that nuisances with regard to pollution of the environment through smell, fire, and dust, insect and rodent infestation are kept to a minimum. The landfill site attracts scavengers and squatters and this is also unfortunately the case in Bulawayo.


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  • Call Centre Contacts:
  • (09) 71290 - All Networks
  • callcentre@citybyo.co.zw
  • Fire and Ambulance:
  • 993, 994 , (09) 71717
  • 08080081 - Econ toll free